OAK SMOKED FLAVOUR
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FAQ'S
You have a question? we have the answers.
Everything you need to know about our products, ordering and delivery.
Do you deliver nationwide?
Yes! We deliver throughout South Africa using trusted courier partners. You can select your delivery method at checkout.
Are your products really oak smoked?
Absolutely. Oak wood-smoked chillies are the heart of our range, creating the rich depth of flavour that makes Smoked Oke unique.
Are your products very hot?
Not necessarily. We offer everything from mild, flavour-focused products to seriously fiery sauces, so there’s something for every palate.
Do your products contain preservatives or additives?
No. We use only natural ingredients with no preservatives, artificial colourants, or unnecessary additives.
How should I store my products?
Unopened products should be stored in a cool, dry place. Once opened, please refrigerate and consume within the recommended period shown on the label.
Can I sample your products before buying?
Yes! Visit us at one of our markets or events where you can taste many of our sauces, condiments, cheeses, and spice blends.
Where can I find you?
You can find all upcoming markets and events on our Find Us page.
Do you offer gift boxes?
Yes. We offer a variety of gift options, including wooden gift boxes, mini sauce collections, seasonal gift sets, and limited-edition products.
Are your products suitable for vegetarians?
Many of our sauces, condiments, and spice blends are vegetarian-friendly. Please refer to individual product descriptions for ingredient information.
How long will my order take to arrive?
Orders are typically dispatched within 1-2 working days. Delivery times may vary depending on your location.
Can I use your spice blends for more than one recipe?
Definitely! While our blends include recipe suggestions, they’re designed to be versatile and can be used across a wide variety of dishes.
Do you cater for corporate gifts and custom hampers?
Yes. We can create custom gift selections for businesses, events, client gifts, and special occasions. Contact us to discuss your requirements.
Do you offer wholesale pricing?
Yes. We work with selected retailers, delis, farm stalls, and specialty stores. Please contact us for wholesale enquiries.
What makes Smoked Oke different?
Our focus is flavour first. By combining quality natural ingredients with carefully oak-smoked chillies, we create products with rich, layered flavour profiles rather than simply chasing heat.
